There is no question too small when it comes to a repair and we welcome you to reach out to us at every opportunity. Take a moment to look through our frequently asked questions and feel free to reach out to a member of team if your questions is not answered on this page. Our experienced team are here to help.


For customers without an account, we typically attend work requests between 10 - 15 days after acceptance of our quote.

We guarantee all our work for 24 months

For customers without an account, payment is required in advance. This is completed online to ensure your GDPR privacy, you will receive a receipt on payment, and an invoice marked as paid after we have attended.

Should the unthinkable happen, we are fully guaranteed against any damage caused whilst we complete your repairs.

Please see map here on our website.

We can arrange appointments on Saturdays, but evenings and Sundays is time for our technicians to relax with their families.

All our technicians under go an extensive in house training scheme, not only for the work they will complete, but also in areas such as customer service and communication skills, to ensure you receive a professional service at every step.

We can normally match any solid colour onsite, although this does take longer, and we would always recommend you notify us of the RAL, BS or NCS colour code if you know it.

You can cancel or reschedule your appointment up to 2 working days in advance at no cost.

We normally only need a photo and your post code to know if we can repair the damage or not, and provide a quote. However, when needed, we can attend your property to inspect the damage.

We email all customers after we have attended with information on how to look after your repair as well as the option to complete an online survey on the service you received. You are also welcome to click here to see other options for leaving us a review.

Please see our gallery for typical repairs, but we can repair almost any surface in or on your property, so please feel free to contact us and we will let you know if we can, or cannot, help.